From Here
A sense of responsibility for Quebec's food economy
OUR BUSINESS ACTIVITIES
SOCIAL RESPONSIBILITY
Bringing Quebec producers to the kitchens of our customers and to the plates of local people. At Mayrand Food Service Group, this conviction is at the heart of our business. We feel an active responsibility for the quality of food in Quebec, and we work every day to improve it.
Our vision is to be THE food distribution solution in Quebec, facilitating food self-sufficiency for each and every one of our customers. We are the link between local producers and flavor creators, and our mission is to make every meal a nourishing, responsible and local experience.
Our know-how in food retail and distribution is based on expertise in all product categories. It is continually enriched over the years through new practices and the quality of our producers' work.
We treat each product fairly. We facilitate market access for small and large producers alike, with all the rigour necessitated by a demanding Quebec economy.
Our local clients must ensure the continuity of their businesses and their profitability, and we must enable them to succeed. We are a 100% Quebecois company. As such, we share the same reality as our local suppliers and customers. We play an active and supportive role in Quebec's large food supply chain.
At Mayrand Food Service Group, our identity is shaped by our core values! We are guided by five core values: Efficiency, Customer Experience, Synergy, Entrepreneurial Audacity and Passion
The pursuit of excellence and the implementation of optimal processes, methods and solutions are a major objective for us.
To create value, we implement processes carefully and rigorously, right from the start. We are also flexible and adaptable in all situations.
In everything we do, we strive for excellence and learn from our mistakes. That's why we rigorously follow processes to promote success and minimize inefficiencies. At the same time, we are curious and constantly strive to improve.
Our priority is to establish personalized relationships, satisfying the needs of our customers and partners by building lasting relationships.
We take a proactive approach to our internal and external customers, as well as to our employees.
In line with established processes, we respond to our customers' needs with customized solutions.
In addition, we adopt a professional, friendly and courteous attitude, and act quickly to resolve problems.
To achieve common goals, we collaborate actively and with pride. To do this, we get involved and look for opportunities to foster teamwork.
Active listening enables us to play our part within the team. In addition, we support and collaborate with colleagues, customers and suppliers, and create a climate of mutual support.
We demonstrate a welcoming and caring attitude. And we encourage opportunities for exchange with team members.
We fulfill our obligations to our customers, colleagues, suppliers and community. We are creative, agile and committed to being THE solution.
Our attitude and mindset are those of a leader. We take the initiative, propose creative ideas and put them into practice. We make independent, well-considered decisions.
We are consistent in our words, commitments and actions. And we are committed to achieving results, identifying problems and facilitating their resolution
Our passion is transformed into collective energy, and we encourage people to excel by enjoying their work.
Daily, we are always ready to invest ourselves to achieve exceptional results. We challenge ourselves and dare to step out of our comfort zone. That's why we're committed, enthusiastic and dynamic.
By adopting the attitude "We can and we are the solution", we inspire others with our motivation.
